*If you are referring to orders from our Angel Studios' Chosen store (orders that begin with the letters TCM) , follow the steps and to initiate a return or an exchange: click HERE.
The following policies are in place for Angel Studios orders (order numbers that begin with ANG or TT for Tuttle Twins orders):
1) Damaged or wrong/missing items:
-If you receive a damaged or wrong/missing item, please reach out to angel.com/help with your order number and a photo of the damaged or wrong item within 14 days of receiving your package.
-We will accept most returns up to 60 days after the delivery date of your products.
-We accept returns on items that are unwashed and unused (unless a defect is determined). If an item has been WORN or WASHED, it NO LONGER QUALIFIES for damage compensation or a return.
-Traces of animal hair, deodorant, makeup, or strong smell such as perfume, body odor, smoke, etc. will disqualify products for a return. Item(s) must be in RESALABLE CONDITION.
3) Exchanges: Angel has a "no exchange" policy. You can return your item for a full refund (minus shipping costs) if you are not satisfied. Please see Return Policy above.
Angel Studios Warehouse
967 E 1950 N
Spanish Fork UT 84660
**NOTE: For any situation in which you don't want to accept your package, you can write "Return to Sender" on the outside and it will come back to us. As soon as it arrives at our warehouse we will issue a refund. We do not provide exchanges for Return to Sender packages.