If you purchased through the app:
We are using Atom Tickets to run ticket sales and tickets can also be purchased through Fandango and local theaters. Unfortunately, we don’t have access to see any of the individual ticket sale information after purchase. For this reason, you will have to go through your local theater or contact Atom or Fandago support for ticket sales below:
Contact Atom Tickets here.
Contact Fandango here.
If you purchased a $5 promo ticket:
You can cancel and request a refund directly with our team. Feel free to DM us on our social media pages or reach out to our support team here.
Please be sure to include the order number and email associated with the purchase in your message.