We currently only accept returns for a refund.
If you would like to return an item, please mail the item back to us with a note explaining the issue and what size you would like to replace it with. Please note to qualify for a return the items must meet these conditions:
- Unworn with tags still attached.
- No trace of animal hair, deodorant, makeup, or strong smell such as perfume, body odor, smoke, etc.
- Item(s) must be in RESALABLE CONDITION. We thoroughly check our products before shipment for any signs of damage. It is your responsibility to email us if you receive a damaged/defective item before returning it, as mentioned above.
Please also include:
- Your name
-email address used to create the order
-reason for returning item
Please ship that item to:
967 E 1950 N
Spanish Fork UT 84660
**You will need to pay for the return shipping.
*if you are returning a book set, please tightly package or double box the set so it does not move around during shipment. This will help prevent damage in the shipping process.
-If you are returning Goldbacks, you will receive a refund for the total amount that you paid for your items. NOT current market value.
Once your order is received, we will work on getting that taken care of as quickly as possible, please allow 5-10 business days for the refund to be processed back to your account once that arrives back in our warehouse.