I'm Having Trouble Watching in The Angel Studios App
Let's try a few things:
1. Log out of the app
2. Hard close (force close) the app
3. Uninstall the app
4. Reboot your device
5. Reinstall the app
6. Login with your email and try again
If you continue to experience buffering, it may be that you don't have a fast enough internet or data connection. Have you tried downloading the episodes to see if that helps? Each episode has a download/arrow icon you can click which should improve your viewing experience.
I Can't Cast From My App To My TV Device
First, please make sure you’ve tried these basic troubleshooting steps:
- Is your device turned on and all set up?
- Is your phone/tablet’s WiFi turned on and on the same network as your TV device?
- Have you tried force/hard closing the app and rebooting both devices?
- Do you have the most updated version of the app?
If you have gone through all of these steps and you’re still having trouble, some possibilities are that your internet is too weak to register that the device is there waiting or you may need to update your device.
One other possibility is that many home routers these days have what is known as “AP isolation.” This prevents devices on the same WiFi network from talking to each other. You may need to check your router settings to make sure AP isolation is turned off. The process for this is different depending on your router, so a quick Google search or look at your user manual should tell you how to turn this off.
I'm Having Trouble Watching in Web Player
Let's try a few things:
- Make sure you're using Google Chrome as your web browser.
- If you are already using Chrome, clear your cache! Here's how:
- At the top right click on the three dots or lines.
- Click "More tools" > Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
If that still doesn't work, please try an incognito browser (click those same 3 vertical dots in the upper right corner, then click New Incognito Window). Type in the website again and give it another try.
How to Watch the Episodes
Angel Studios website: https://www.angel.com/watch
Apple App: Download Here
Android App: Download Here