Having an lost order can be so frustrating. Nos complace anunciar que tenemos protección de paquetes para asegurarnos de que tu pedido esté asegurado. Esto debería aplicarse automáticamente al comprar cualquier artículo. Asegúrate de tener la dirección de correo electrónico utilizada para realizar el pedido y tu número de pedido. Click on this link to get started: File a claim here.
We have offered Package Protection at a minimal cost so that our fans are protected if their package is stolen, lost, or damaged. Por favor, comprende que no somos un típico comerciante en línea. We use the funds from our sales to fund future shows, and as such, are unable to continue absorbing the cost of packages that are lost once they leave our warehouse. If your order goes missing, and you have declined Package Protection, we will be unable to cover the loss of your order.
Package Protection is currently only available for Chosen Merchandise Orders. If you didn't purchase the package protection, please click "Submit a Request" below to speak with our support team and we will assist as best as we can.