Have trouble with the app? El 90% de las veces, reinstalar la aplicación solucionará el problema, ¡así que prueba estos pasos! Let us know if you've already tried these steps, so we don't send them to you again! 😊)
1. Log out of The Angel Studios app
2. Cierra a la fuerza la aplicación (este es un paso importante, ya que tu teléfono a menudo almacena información en caché). Las instrucciones se incluyen a continuación:
3. Desinstala la aplicación
4. Reinicia tu dispositivo
5. Reinstala la aplicación
6. Inicia tu sesión con tu correo electrónico e inténtalo de nuevo
La reinstalación puede ayudar con:
Buffering, missing features, connecting with a device, sound issues, glitches, and account issues.
Cómo forzar el cierre en iOS:
1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2. Swipe right or left to find the app that you want to close.
3. Swipe up on the app's preview to close the app.
Please be aware versions under 14.5 iOS are not fully supported.
How to hard close (force-quit) on Android:
1. Open Settings App.
2. Scroll down and tap on 'Application Manager'
3. Scroll down in the 'Downloaded' list and tap the name of the app.
4. Tap 'Force Stop' to fully close the application on your device.
If you're still having trouble, please contact our team by clicking on "Submit a Request" below. (please let us know if you've already tried these steps, so we don't send them to you again!)