We want to support you in any issues you have. Below are the most common issues that we can help resolve quickly through the article provided.
Logging into the account associated with your qualifying purchase is key to early access. You have to be logged into your account on each device you're using.
Did you know? There's a difference in the viewing experience between a livestream and an episode.
Watching the Livestream vs Watching an Episode
Check out how to find the early access livestream depending on where you're watching:
Livestreams and Early Access (webpage)
Livestreams and Early Access (TV apps)
Livestreams and Early Access (phone apps)
If you have a Roku, Apple TV, Google TV or FireTV (Firestick) you can watch directly from one of those devices. But if you're still using casting, here's some help with that:
Casting an Early-Access Livestream
Subtitles and Dubbing
Downloading Season 3 Episodes